In an emergency
Contact our Residents Contact Centre on 020 8900
4900.
All other repairs
To report a repair right now, click on the link below.
Click here to report a repair
now
SMS texting
From abroad: 00447624 803
565
From the UK: 07624
803565
To contact Residents Contact Centre:
REPAIR
If you encounter any difficulties, please call our Residents
Contact Centre during normal office hours on 020 8900
4900.
Contact our Residents Contact Centre on 020 8900 4900.
All other enquiries
To send an enquiry to your Housing Officer, click on the link
below.
Message to my Housing
Officer
SMS texting
From Abroad: 00447624 803
565
From the UK: 07624 803565
To contact Housing
Management Customer Service Team: HOME
To make a comment or suggestion right now, click on the link
below.
Submit a comment or
suggestion
If you are thinking of making a complaint, please read the guide
below 'Making a Complaint'. It explains how our complaints process
works, and how you can submit a complaint.
'Making a
complaint (pdf, 171.5Kb)
If you wish to submit a complaint right now, please click on the
link below.
Submit a complaint
now
Our Reception Service is located at 3rd floor,
Olympic Office Centre
8 Fulton Road
Wembley
HA9 0TB
Tel: 020 8900 4700
Fax: 020 8900
4714
Click map to enlarge
Click here to
download our Reception Service standards (pdf,
35.7Kb)
Our facilities
- opening times are Monday to Friday 9.30am - 5.30pm (except on
Bank Holidays)
- a free car park for visitors is located in Rutherford Way
- the nearest tube station is Wembley Park, on the Metropolitan
and Jubilee lines.
- buses that stop nearby are: PR2, 83, 92, 182, 223, 245,
295
- if you are a wheelchair user, on arrival at Olympic Office
Centre please ring the bell located at the bottom of the steps on
the left hand side of the main Fulton Road entrance
- we are able to provide interpretation services for the majority
of our tenants' languages
- induction hearing loops are also installed.
- WC and baby changing facilities are
available